Dear ISI Member,
We hope this message finds you well. We are writing to inform you of a technical error in our system that led to the incorrect names being used in some of the membership renewal e-mails which were sent earlier today. We sincerely apologise for any inconvenience this may have caused.
Please be assured that your membership ID, as provided in the e-mail, is accurate, and no sensitive information has been shared with any unauthorised individuals.
We take the protection of your data seriously, and we have taken immediate steps to rectify this issue and prevent similar occurrences in the future.
If you have any further questions or concerns, please do not hesitate to contact our support team at firstname.lastname@example.org.
Once again, we apologise for any inconvenience, and we appreciate your understanding in this matter.